FAQs

How do I order?

1. Choose your subscription dates.
2. Select the meals you want for each date.
3. Add to cart and checkout.


Where can I find your menu?

Meal options can be found in the MEAL PLAN section. Each day has a different menu, please select your preferred subscription dates to see the unique menu for each day.
 

Why are the dates I want to order no longer available?

There are two (2) possible reasons why the dates you want to order is no longer available:
1. It is past the 2 day required lead time with a daily cut-off time of 5PM.
2. The date is already fully booked.

 

How can I edit or cancel my order?

1. Log in to your account.
2. Head over to your dashboard.
3. Click the order you want to edit or cancel.
4. Click amend order.
5. Select the change you want to make.

Please note that we strictly have a 2-day lead time with a daily cut off time of 5PM for order amendments and/or cancellations.


Where do you deliver?

We deliver to all areas within Metro Manila. Nearby areas outside Metro Manila may be accommodated on a case to case basis. Please reach out to contact@thesixpackchef.ph to check if your area is within reach.

For Cagayan de Oro City, please order here: https://cdo.thesixpackchef.ph


What time do you deliver?

We have three (3) same day delivery schedules available.

Option 1: 6:00AM - 9:00AM
Option 2: 9:00AM - 12:00NN
Option 3: 1:00PM - 4:00PM

Delivery time is anytime between the chosen time range. As a shared delivery service, specific time requests cannot be guaranteed as this is dependent on the most efficient route for the day allowing us to deliver to all our customers on time.

Should you require a specific time of delivery, we suggest arranging your own delivery pick-up and having the meals picked up from our commissary.

 

Can you customize my meals?

No. We are unable to customize meals. However, all nutrition information including ingredient list and macros are available in the menu when choosing your meals.


How long can I store meals?

Meals must be consumed within the consumption date indicated on the meal label. Meals must be refrigerated once received and kept chilled at all times. Only reheat when ready to eat.
 

Do you offer discounts for bulk orders?

For discounted rates, you can check out our Meal Credits packages and save up to Php 30,000.00.

Our Meal Credits work like an online wallet. You can purchase meal credits at a discounted rate and then use the purchased meal credits to pay for your meal plan order.